Job Description

Veterinary Receptionist/CSR - (Part-time)
Location: Walled Lake Veterinary Hospital - Walled Lake, MI / South Lyon Animal Clinic - South Lyon, MI

Walled Lake Veterinary Hospital is excited to add a Veterinary Receptionist/CSR to join our fun-loving, team-oriented practice where flexibility, collaboration and high-quality medicine go hand in hand. We are a multi-doctor, dual-hospital , small animal/exotic hospital with a sister location in South Lyon . Our team is happy-go-lucky, supportive and always ready to help each other out. We believe in work-life balance, flexibility, and teamwork! This role may be asked to support both Walled Lake and South Lyon locations.

Responsibilities:

As a Veterinary Receptionist/CSR at Walled Lake/South Lyon, you will:

• Welcome clients and their pets warmly, ensuring a positive first impression.
• Answer phone calls, schedule appointments, and handle client inquiries.
• Process payments, manage billing, and maintain accurate client records.
• Keep the reception area clean, organized, and welcoming.
• Coordinate with the veterinary team to ensure smooth client communication and patient care.
• Assist with administrative tasks to support the day-to-day operations of the practice.

Qualifications:

• Prior experience in a customer service or administrative role is preferred but not required.
• Strong interpersonal and communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Positive attitude, reliability, and a willingness to learn.
• Familiarity with veterinary services is a plus but not required.
• Must be available on Saturday

Compensation, Perks & More:

• $15- $19/hr - Depending on Experience
• Work-Life Balance: Flexible scheduling and paid time off.
• Supportive Environment: Join a collaborative team that values your contributions.
• Professional Growth: Opportunities for training and development in a veterinary setting.

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