Job Description

APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.

CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see  Notice to Out of State Applicants .

JOB DESCRIPTION AND POSITION REQUIREMENTS

Part Time Office Assistant

The Part Time Office Assistant plays a critical role in providing exceptional customer service and providing support for the day-to-day operations of the outdoor recreation area. Reporting to the Assistant Director for Stone Valley, this position manages daily office operations within the recreation area.

Key Responsibilities

• Provide excellent customer service to create positive experiences for patrons of Stone Valley
  • Answering phone calls and providing information about programs and services
  • Orient patrons to facilities and programs
  • Familiarity with offerings within Campus Recreation Department to be able to answer questions
  • Using available resources to problem-solve and find solutions
  • Respond to emails to the public account in a timely manner
  • Direct inquiries to the appropriate person
• Complete tasks related to daily operations of Stone Valley Facilities
  • Manage rental access
  • Check in/out equipment using inventory and point of sale software
• Manage financial transactions for boat permits, mooring permits, boat rentals, facility rentals, etc.
• Support and contribute to a positive culture within all facilities and programs.
• Assist with processing reservations for facilities and programs
  • Work with Coordinator to book group programs
  • Process cabin rental requests

Preferred Experience & Skills

• Prior experience welcomed but not required.
• Possess valid Basic First Aid/CPR/AED Certification or higher. Can be obtained upon hire.
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and other Computer Software
• Ability to multitask and prioritize tasks
• Attention to detail

Work Environment & Requirements

• Work will take place primarily at Stone Valley Recreation Area
• Work approximately 20-24 hours per week
• Seasonal position lasting from March through October with the possibility for employment through the winter months pending workload
• Holidays and some weekends may be required

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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