Taunton State Hospital is seeking a qualified candidate for the Communications Department. Duties include using the telecommunications system to contact and dispatch emergency incidences in accordance with rules and regulations of the Federal Communications Commission (FCC); functioning as receptionist; responding to all emergency incidents; and performing miscellaneous office duties (i.e., typing, filing, and record keeping).
Please Note : The schedule is full-time, 40 hours per week, on the day shift. Hours are 7 a.m. to 3 p.m. on Sunday; and 11 a.m. to 7 p.m. on Monday/Thursday/Friday/Saturday. Days off are Tuesday and Wednesday.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
Preferred Qualifications:
Prior experience in code calling, dispatch, or communications.
About Taunton State Hospital:
Taunton State Hospital (TSH) operated by the Department of Mental Health (DMH) is a 62-bed inpatient facility that provides continuing care inpatient services to adults with major mental illnesses. The hospital is a leader in the successful integration of the Principles of Recovery and a rehabilitation philosophy into the treatment model and a part of the Southeast Area which works closely with the inpatient treatment teams to facilitate patients’ discharge back to the community.
DMH Vision and Mission:
The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities.
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants."
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form.
For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4.
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
Minimum Entrance Requirements: None
Special Requirements:
After appointment, appointees must obtain a valid Restricted Radiotelephone Operator's permit issued by the Federal Communications Commission.
Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Official Title : Communication Dispatcher I
Primary Location : United States-Massachusetts-Taunton-60 Hodges Avenue
Job : Administrative Services
Agency : Department of Mental Health
Schedule : Full-time
Shift : Day
Job Posting : Mar 12, 2026, 10:48:16 AM
Number of Openings : 1
Salary : 44,292.82 - 57,197.14 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : William Herbert, [email protected] - 6173488473
Bargaining Unit : 02-AFSCME - Service/Institutional
Confidential : No
Potentially Eligible for a Hybrid Work Schedule : No
Infoassa is an internationally based think tank, run by experts from around the world. We are dedicated to researching global hot issues and conducting policy analysis. Run entirely online, INFOASSA brings together researchers and academics from diverse backgrounds and...
...provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight... ...electrical systems, as well as performing routine preventive maintenance to minimize downtime. The technician will use a range of diagnostic...
...Baron Transportation , we don't just move freightwe move the nation. Our team is built on a foundation of safety, speed, and superior... ...player in our mission to lead the industry . Position: Yard Guard Location: Plattsburgh, NY Shift: 7:00 AM 7:00...
...Summary This position is eligible for the Education Debt Reduction Program (EDRP) - a student loan payment reimbursement program. You... ...consultation in areas related to professional psychology and behavioral health ~ Knowledge of clinical research literature ~...
...: Northwest Spokane Pediatrics is a fun & fast paced primary care practice. We currently employ 4 front office receptionist but need to add another because of our increase in patients as well as the therapy services we offer. Our office hours are M-F 8am - 5pm. Primary...